Sales Representative
Fidelity Services Group
Midrand, Gauteng
Permanent
Posted 13 March 2026 – Closing Date 20 March 2026
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Job Details
DivisionFidelity ADT
Business Unit Fidelity ADT – Midrand
Minimum experience Mid-Senior
Company’s primary industry: Security and Investigations
Job functional area: Sales
Job Description
Overall Purpose of the Job:
Is to visit sites, do road shows and visit parades to sell loans and policies and take care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met.
Responsibilities:
- Visiting all the new sites that the region has opened
- Visit sites that have lesser than 30% market share.
- Visit parades early in the morning and later in the afternoon.
- To do road shows and wellness days as well
- Capturing the loans and policies
- Have a target set to be made for the month.
- Giving advice to prospective customers of the various Umsuka products on offer.
- Addressing and resolving client queries promptly and satisfactorily.
- Ensuring that applications are processed timeously.
- Ensuring that contracts are cleared and submitted in time for payments.
- Liaise with respective Fidelity branch contact persons for efficient issuing of loans to clients.
- Ensuring strict adherence to the requirements of the National Credit Act, as well as the Consumer Protection Act, and any other compliance-related laws, is maintained at all times.
- Assisting with market-related issues for the company.
- Provide general customer service and assistance to Umsuka Wemali finance clients.
Experience, qualifications, and requirements for the post
- Grade 12 or National Certificate in Customer Service
- Sales experience will be an advantage.
- Customer service
- Computer literate
- Experience in a credit lending environment would be an advantage.
- Own Vehicle and code 8 driver’s license
SKILLS & OTHER ATTRIBUTES:
- Excellent interpersonal & teamwork skills
- Excellent time management skills and ability to multitask and prioritise work
- Excellent communication and listening skills essential
- Ability to work in a fast-paced and high-stress environment
- Strong organisational and planning skills
- Self-Motivated
- Exercise Initiative
- Adaptability
- Customer service-oriented
- Telephone Etiquette
- Bilingual
- Target driven
HOW TO APPLY